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Service Quality and Customer Satisfaction: A Comparative Study of Public and Private Banks in Kegalle District in Sri Lanka

Service Quality and Customer Satisfaction: A Comparative Study of Public and Private Banks in Kegalle District in Sri Lanka

Mushrifa, M.F.; Jayathilake, P.M.B.
URI: http://repository.rjt.ac.lk:8080/xmlui/handle/123456789/2522
Date: 2017

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